Letting agent’s fees
From 1 June 2019 letting agents have been prohibited from charging tenants for services which previously tenants had to pay. They also had to publish fees and charges landlords are required to pay.
So are local letting agents getting this right?
In November officers from the Public Protection Partnership checked websites and spoke to letting agents across West Berkshire, Wokingham and Bracknell. The level of knowledge of the law was universally high with very few problems all of which were immediately put right.
This was followed in December by written advice to all agents and in particular highlighting the need to keep websites updated.
If you are a tenant or looking to rent advice is at https://www.citizensadvice.org.uk/housing/ or from Shelter at https://england.shelter.org.uk/
If you are a landlord or letting agent advice is at
https://www.gov.uk/government/publications/tenant-fees-act-2019-guidance
