A shared service delivering Environmental Health, Licensing and Trading Standards across Bracknell Forest Council and West Berkshire Council

Facebook     Twitter

Out-of-hours emergencies

As the Public Protection Partnership covers two council areas please choose the correct out-of-hours number from the list below that covers the council area in which you live:

Bracknell Forest Council - 01344 352000

West Berkshire Council - 01635 42161

Email: emergencyplanning@westberks.gov.uk

Monday to Friday 5pm to 9am, weekend days, public holidays.


Useful numbers in an emergency

This following contacts are public service providers and utility companies that may be useful in the event of an emergency, all lines are open 24 hours:

Bracknell Forest

Silva Homes - 0800 692 3000

West Berkshire

Sovereign Housing Association – 0300 5000926


To report power cuts, please call 105.


If you smell gas or suspect a gas leak you should phone 0800 111 999 immediately.

Water supply

For issues with water supply, please contact the supplier you pay your bills to:

South East Water 24 hour line: 0333 000 3330

Affinity Water 24 hour line: 0333 000 0365.


If you think there is a blockage, or your property has been flooded by a public sewer, please call the Thames Water 24 hour line: 0800 316 9800.


Up to date information on flooding in your area is available from the Environment Agency or call Floodline on 0345 988 1188.

Other useful contacts

Medical Emergency NHS 111 service – call 999 in an emergency, and 111 when it is less urgent.

Royal Berkshire Fire and Rescue Service – in an emergency dial 999.

Thames Valley Police – in an emergency dial 999, or 101 to report crime and other concerns that do not require an emergency response.

West Berkshire