This information applies to all privately owned permanent residential caravan sites and mobile home sites that fall into the definition of a 'relevant protected site'. It does not include caravan sites and mobile home parks that are owned or run by the Council.
All privately-owned sites require planning permission and a site licence, with a few exemptions. For detailed guidance visit the GOV.UK website for more information The website offers a guide explaining your rights and obligations and includes other information you may find useful.
Certain functions carry a fee or charge. An annual caravan site inspection fee is applicable based on the number of caravans/mobile park homes on your site.
Changes to site licences
To vary a site licence, for instance in order to increase the number of permitted units onsite, the licence holder must apply to us in writing. The letter should include detailed proposals and a site plan. We will liaise with the relevant planning department as necessary.
As part of this process, residents of the site are consulted where there is an application to vary a site licence.
As the licence holder you have a duty to ensure that your site complies with the conditions set out in your site licence. We will undertake inspections of sites, based on how much risk they are assessed to represent; sites that are given a high risk score are visited more frequently than sites with a low score. The current standards for sites is the Model Standards 2008. Guidance is available at GOV.UK.
If you have a complaint about a site your first step should be to contact the site owner or manager. If they fail to resolve the problem please contact us for advice.
Bear in mind that site rules and other matters which are not covered under the site licence are purely between the resident and site owner/manager - we can only advise if there is some aspect of your complaint which impacts the conditions under which the licence has been granted.
If you are unable to resolve any unrelated issues we advise that you get advice from a solicitor or contact your local citizens advice.
Appealing against decisions
You can appeal to a tribunal if you disagree with a decision we have made about your site. Details are located at at GOV.UK .